You'll need to plug in your modem and change some settings to get it working with TPG nbn HFC.

1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.

2. Find your nbn Connection Box (NCB) – this will be connected to a cable wall socket, which may be near another cable wall socket for any cable TV service. You probably already have a modem plugged in from your last internet service. Unplug any old modem from the NCB and power outlet.
   
   If your NCB is missing, please call us on 1300 023 575.

3. Use the power cable to connect your modem's Power port to a power outlet.
   Your NCB should already be connected to a power outlet - if not, plug it in.

4. Use the Ethernet cable to connect your modem's red WAN port to your NCB's yellow UNI-D1 port or 2.5G port.

   

5. Turn on both power outlets and press your modem's Power button.

   
6. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
7. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
   
8. Open your web browser and go to: https://10.1.1.1

9. Log in with the default username and password found on your modem's barcode sticker. If you have custom login details, use those instead.

10. Hit Setup Wizard.

11. For Internet Service Provider, select TPG.

12. Set WAN Interface to Ethernet.

13. For WAN Type, select PPP over Ethernet.

14. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password,  reset your password.

15. Hit Next and follow the prompts to set up your WiFi.

16. Hit Finish and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTP.

1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.

2. Find your nbn Connection Box (NCB) – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Unplug any old modem from the nbn Connection Box and power outlet.

3. Use the power cable to connect the Power port on your modem to a power outlet.

4. Use the Ethernet cable to connect your modem's red WAN port to your NCB's UNI-D1 port.
   The message from us will tell you if you need to use a different UNI-D port.

   

5. Turn on the power outlet and press your modem's Power button.

   
6. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
7. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
   
8. Open your web browser and go to: https://10.1.1.1

9. Log in with the default username and password found on your modem's barcode sticker. If you have custom login details, use those instead.

10. Hit Setup Wizard.

11. For Internet Service Provider, select TPG.

12. Set WAN Interface to Ethernet.

13. For WAN Type, select PPP over Ethernet.

14. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password,  reset your password.

15. Hit Next and follow the prompts to set up your WiFi.

16. Hit Finish and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTB/N.

1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.
2. Find your phone wall socket – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the phone wall socket and power outlet.
3. Use the power cable to connect the Power port on your modem to a power outlet.

4. Use the phone cable to connect your modem’s grey DSL port to your phone wall socket.

   

5. Turn on the power outlet and press your modem's Power button.

   

6. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.

7. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
   
8. Open your web browser and go to: https://10.1.1.1

9. Log in with the default username and password found on your modem's barcode sticker. If you have custom login details, use those instead.

10. Hit Setup Wizard.

11. For Internet Service Provider, select TPG.

12. Set WAN Interface to VDSL.

13. For WAN Type, select PPP over Ethernet.

14. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password,  reset your password.

15. Hit Next and follow the prompts to set up your WiFi.

16. Hit Finish and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

You'll need to plug in your modem and change some settings to get it working with TPG nbn HFC.

1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.

2. Find your phone wall socket and nbn Connection Device (NCD) – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the NCD and power outlet.
   If your NCD is missing, please call us on 1300 023 575.

3. Use the Ethernet cable to connect your modem’s blue WAN port to your NCD's UNI-D1 port or 2.5G port.

   

4. Use the power cable to connect your modem's Power port to a power outlet. Press your modem's Power button to turn it on.

   
5. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
6. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
   

7. Open your web browser and go to: https://192.168.1.1 or https://tplinkmodem.net

8. Log in with the default username "admin" and the default password "admin" on your modem's barcode sticker. If you have custom login details, use those instead.
   You may be prompted to create a new password when you first log in.

9. Select the Internet tab.

10. Set Internet Connection Type to PPPoE.

11. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password.

12. Hit Save.

13. If you have a bundled nbn & phone plan: Select Advanced > Network > IPTV/VLAN. Tick the Enable box for IPTV/VLAN. Set ISP Profile to Custom. For Internet VLAN ID, enter 2. For Internet VLAN Priority, enter 0. Enable 802.1Q Tag.

14. Hit Save and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTT

1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.
2. Find your phone wall socket and nbn Connection Device (NCD) – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the NCD and power outlet.
   If your NCD is missing, please call us on 1300 023 575.

3. Use the Ethernet cable to connect your modem’s blue WAN port to your NCD's yellow Gateway port.

   

4. Use the power cable to connect the Power port on your modem to a power outlet. Press your modem's Power button to turn it on.

   
5. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
6. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
   

7. Open your web browser and go to: https://192.168.1.1 or https://tplinkmodem.net

8. Log in with the default username "admin" and the default password "admin" on your modem's barcode sticker. If you have custom login details, use those instead.
   You may be prompted to create a new password when your first log in.

9. Hit the Internet tab.

10. Set Internet Connection Type to PPPoE.

11. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password.

12. Hit Save.

13. If you have a bundled nbn & phone plan: Go to Advanced > Network > IPTV/VLAN. Tick the Enable box for IPTV/VLAN. Set ISP Profile to Custom. For Internet VLAN ID, enter 2 and for Internet VLAN Priority, enter 0. Enable 802.1Q Tag.

14. Hit Save and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTP.

1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.

2. Find your nbn Connection Box (NCB) – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Unplug any old modem from the nbn Connection Box and power outlet.

3. Use the Ethernet cable to connect your modem's blue WAN port to your NCB's UNI-D1 port.
   The message from us will tell you if you need to use a different UNI-D port.

   

4. Use the power cable to connect your modem's Power port to a power outlet. Press your modem's Power button to turn it on.

   
5. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
6. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s Ethernet ports.
   

7. Open your web browser and go to: https://192.168.1.1 or https://tplinkmodem.net

8. Log in with the default username "admin" and default password "admin" on your modem's barcode sticker. If you have custom login details, use those instead.
   You may be prompted to change your password when you first log in.

9. Hit the Internet tab.

10. Set Internet Connection Type to PPPoE.

11. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password.

12. Hit Save and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTC.

1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.
2. Find your phone wall socket and nbn Connection Device (NCD) – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the NCD and power outlet.
   If your NCD is missing, please call us on 1300 023 575.

3. Use the Ethernet cable to connect your modem’s yellow LAN/WAN port to your NCD's yellow Gateway port.

   

4. Use the power cable to connect the Power port on your modem to a power outlet. Press your modem's Power button to turn it on.

   
5. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
6. If you have extra Ethernet cables, you can connect up to 3 devices to your modem’s yellow LAN ports.
   

7. Open your web browser and go to: https://192.168.1.1 or https://tplinkmodem.net

8. Log in with the default username "admin" and the default password "admin" on your modem's barcode sticker. If you have custom login details, use those instead.
   You may be prompted to create a new password when your first log in.

9. Hit Let’s Get Started.

10. Select Advanced > Operation Mode.

11. Select Wireless Router Mode, then hit Save. Wait for your modme to reboot.

12. Select Basic > Internet.

13. For ISP, choose Other.

14. If you have a bundled nbn & phone plan: Tick the Enable box for VLAN ID and enter 2. 

15. Set Internet Connection Type to PPPoE.

16. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password.

17. Hit Save and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

You'll need to plug in your modem and change some settings to get it working with TPG nbn HFC.

1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.

2. Find your phone wall socket and nbn Connection Device (NCD) – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the NCD and power outlet.
   If your NCD is missing, please call us on 1300 023 575.

3. Use the Ethernet cable to connect your modem’s yellow LAN/WAN port to your NCD's UNI-D1 port or 2.5G port.

   

4. Use the power cable to connect your modem's Power port to a power outlet. Press your modem's Power button to turn it on.

   
5. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
6. If you have extra Ethernet cables, you can connect up to 3 devices to your modem’s yellow LAN ports.
   

7. Open your web browser and go to: https://192.168.1.1 or https://tplinkmodem.net

8. Log in with the default username "admin" and the default password "admin" on your modem's barcode sticker. If you have custom login details, use those instead.
   You may be prompted to create a new password when you first log in.

9. Select Advanced > Operation Mode.

10. Hit Wireless Router Mode. 

11. Hit Save and wait for your modem to reboot.

12. Select Basic > Internet.

13. For ISP, choose Other.

14. If you have a bundled nbn & phone plan: Tick the Enable box for VLAN ID and enter 2. Set ISP Profile to Manual. For Internet VID, enter 2. For PRI, enter 0.

15. Set Internet Connection Type to PPPoE.

16. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password.

17. Hit Save and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTP.

1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.

2. Find your nbn Connection Box (NCB) – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Unplug any old modem from the nbn Connection Box and power outlet.

3. Use the Ethernet cable to connect your modem's yellow LAN/WAN port to your NCB's UNI-D1 port.
   The message from us will tell you if you need to use a different UNI-D port.

   

4. Use the power cable to connect your modem's Power port to a power outlet. Press your modem's Power button to turn it on.

   
5. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
6. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s Ethernet ports.
   

7. Open your web browser and go to: https://192.168.1.1 or https://tplinkmodem.net

8. Log in with the default username "admin" and default password "admin" on your modem's barcode sticker. If you have custom login details, use those instead.
   You may be prompted to change your password when you first log in.

9. Select Advanced > Operation Mode, then Wireless Router Mode.

10. Hit Save, then wait for your modem to reboot.

11. Select Basic, then Internet.

12. For ISP, choose Other.

13. Set Internet Connection Type to PPPoE.

14. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password.

15. Hit Save and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTB/N.

1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.
2. Find your phone wall socket – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the phone wall socket and power outlet.
3. Use the phone cable to connect your modem’s grey DSL port to your phone wall socket.
   

4. Use the power cable to connect your modem's Power port to a power outlet. Press your modem's Power button to turn it on.

   
5. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
6. If you have extra Ethernet cables, you can connect up to 3 devices to your modem’s yellow LAN ports.
   

7. Open your web browser and go to: https://192.168.1.1 or https://tplinkmodem.net

8. Log in with the default username "admin" and the default password "admin" on your modem's barcode sticker. If you have custom login details, use those instead.
   
   You may be prompted to create a new password when you first log in.

9. Select Basic > Internet.

10. For ISP, choose Other.

11. Set DSL Modulation to VDSL.

12. If you have a bundled nbn & phone plan: Tick the box for VLAN ID and enter 2.

13. Set Internet Connection Type to PPPoE.

14. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password.

15. Hit Save and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.