High speed nbn® modem requirements
Most modems can support up to 300Mbps over Wi-Fi and up to 600Mbps over Ethernet, but your actual speeds will vary due to many factors including the type of internet plan you have, your modem's capability, and internet traffic demand.
If you choose to BYO modem instead of getting a TPG modem, your modem must meet certain technical requirements for optimal performance on our nbn Superfast & nbn Ultrafast plans.
Select one of the links below to jump to a query:
- High speed nbnⓇ modem requirements
- Compatible modems that we've tested on our high speed nbnⓇ plans
- Modems that won't work on our high speed nbnⓇ plans
High speed nbnⓇ modem requirements
Your modem must support or feature:
- PPPoE connection types with VLAN tagging
- Gigabit Ethernet ports
- Wi-Fi 6 (802.11ac) or later
We also recommend:
- Connecting devices via Ethernet Cable instead of Wi-Fi
- Getting a Mesh network for better Wi-Fi signal in a large property
Important: If you choose to use an older modem that doesn't have Gigabit Ethernet ports or Wi-Fi 6, your connection may be slower. We recommend using connecting devices by Ethernet cable instead of Wi-Fi to get the best possible experience.
Compatible modems that we've tested on our high speed nbnⓇ plans
All modems listed here are capable of achieving the Typical Evening Speed of our nbn Superfast and nbn Ultrafast plans. This table tells you about the modem's ability to support the maximum speed of these nbn plans.
There may be other models on the market that we haven't tested yet. If your modem isn't listed here, please contact the manufacturer for more info.
Legend
| Icon | Advice |
| ✅ Supported | Maximum speeds are supported on Ethernet & Wi-Fi. |
| ⚠️ Ethernet only | Maximum speeds are supported on Ethernet. Maximum speeds are not supported on Wi-Fi. |
| ❌ Not supported | Maximum speeds are not supported. |
| Modem | nbn Home Superfast | nbn Home Ultrafast^ |
| D-Link DIR-2150 | ✅ Supported | ❌ Not supported |
| D-Link DIR-X1560 | ✅ Supported | ❌ Not supported |
| D-Link DIR-X1860 | ✅ Supported | ❌ Not supported |
| D-Link DIR-X5460 | ✅ Supported | ✅ Supported |
| Fritz!Box 7490 | ✅ Supported | ⚠️ Ethernet only |
| Huawei HG658 | ❌ Not supported | ❌ Not supported |
| Huawei HG659 | ✅ Supported | ⚠️ Ethernet only |
| Netcomm NF7 | ⚠️ Ethernet only | ⚠️ Ethernet only |
| Netcomm NF12 | ⚠️ Ethernet only | ⚠️ Ethernet only |
| TG-789 Broadband Gateway | ⚠️ Ethernet only | ❌ Not supported |
| TP-Link Deco M5 | ✅ Supported | ❌ Not supported |
| TP-Link Deco M9 | ✅ Supported | ❌ Not supported |
| TP-Link Deco X60 | ✅ Supported | ✅ Supported |
| TP-Link C1200 | ✅ Supported | ⚠️ Ethernet only |
| TP-Link VR1600v | ✅ Supported | ⚠️ Ethernet only |
| TP-Link VX420-G2H | ✅ Supported | ✅ Supported |
| TP-Link VX420-G2V | ✅ Supported | ✅ Supported |
^While the nbn Ultrafast Plan has a maximum theoretical off-peak download speed of 500Mbps on nbn HFC and 990Mbps on nbn FTTP, you will typically experience significantly slower speeds than this due to a range of factors, no matter which modem you use. The Typical Evening Speed will give you a more accurate estimate the speeds you'll experience.
Modems that won't work on our high speed nbnⓇ plans
- Google Nest Wi-Fi – does not support VLAN tagging
- Amazon eero - may not support PPPoE or VLAN tagging*
*Amazon eero Pro 6 and eero 6 devices running eeroOS 6.6.1+ and mobile app versions 6.13.0+ may be capable of PPPoE connections with VLAN tagging, however this device has not yet been tested by our team. Please contact Amazon Support for help.