It's important to tell us when you're moving so we can move your TPG services with you. Some internet services take time to connect, especially if equipment needs to be installed at your new address, so let us know as soon as possible.
A…
At TPG, we're continuing to make significant investments to protect our customers and their personal information.
The challenging reality is that all Australian companies face cyberthreats on a daily basis. TPG takes cybersecurity and the…
TPG's Remote ID Validation Tool helps to protect you from a transaction being made using your identity without your permission.
How does it work?
We will SMS you a link to the TPG Remote ID Validation Tool. From there, you will be…
Emergency calls should be used to request help from an emergency service organisation in a life threatening and/or time critical event.
If you’re considering making an emergency call, stay focused, stay relevant and pose these questions…
This article lists the phone numbers that TPG gives to customers so they can call us.
Using the Find tool in your web browser can help you find a specific phone number on this page:
Here’s what you need to know about upcoming changes to TPG.
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This is the credit-related personal information management policy of TPG Telecom Limited ("TPG Telecom") and each of the brands and subsidiaries listed at the end of this policy, including but not limited to Vodafone, TPG, iiNet, AAPT,…
If your internet plan has monthly data instead of unlimited data, your internet speed may be "shaped" if you use all your monthly data.
This information does not apply to TPG Mobile.
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It’s easy to update your payment details in My Account. Your payment details will be used to auto-pay your TPG invoice each month.
Important: If you have an overdue invoice, saving new payment details will trigger an automatic payment, so…
Here's what you need to know about TPG billing.
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