If you have multiple TPG accounts, you can link them together and manage them using the same login. Accounts are linked automatically if you order more TPG services using your existing TPG username.
Select one of the links below to…
When you change your TPG Mobile plan, your new plan will kick in at the start of your next billing period. If your next billing period begins in less than 7 days, your new plan will kick in at the start of the following billing period…
Here's what you need to know about your TPG invoice.
Select one of the links below to jump to a query:
If you already know the password for your TPG account, you can change it at any time in My Account.
Forgotten your password? Please see How to reset a forgotten password instead.
Your TPG services may be suspended if you have an overdue invoice, or in response to a security incident. Here's how to get unsuspended if that happens.
For more info about suspensions, see Consequences of Restriction, Suspension or…
This article provides information about the consequences if we, TPG Internet, exercise our right to restrict, suspend or disconnect one or more of your services for credit or debt management reasons.
We will make several attempts to…
Here's what you need to know about TPG billing.
Select one of the links below to jump to a query:
If you can't make your nbn appointment, you can reschedule for a later date online.
Go to https://www.tpg.com.au/install and enter your TPG Username to check your current appointment.You'll find your username on emails from us about…
You can change your internet plan at any time in My Account.
Log in to My Account and hit Change Plan.Never used My Account before? Check out An Introduction to My Account.
You can update your contact details, add new contacts or remove existing contacts at any time in My Account.
Important: If you're updating your address because you're moving home, please contact us ASAP so we can help you move your TPG…