TPG Fibre Network Termination Unit Status Lights
Checking the status lights on your Network Termination Units (NTU) for TPG FTTB can be useful for troubleshooting.
Not every TPG Fibre service has an NTU.
Choose your NTU model:
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Adtran® 422G F.Fast NTU |
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Adtran® 422G Gfast NTU Status lights
| Light | State | Meaning | |
| POWER | Off | No power. | |
| Green | Your NTU has power. | ||
| GFAST | Flashing green | Make sure the phone cable between your NTU and phone socket is plugged in securely, and restart your NTU. Please call us on 1300 997 274 if the light stays flashing. Note: You must use the supplied 1-metre phone cable. Longer phone cables can cause connection issues. |
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| Green | Your NTU is operating normally. | ||
| LAN | Off | Make sure the Ethernet cable between your NTU and modem is plugged in securely, and restart your NTU. If the light stays off, try a new Ethernet cable. Please call us on 1300 997 274 if the issue persists. | |
| Green | Successful network connection. This light flashes during data transfer. | ||
LEA Networks NTU Status lights
| Light | State | Meaning | |
| POWER | Off | No power. | |
| Green | Your NTU has power. | ||
| OUT | Off | Your NTU isn't detecting the FTTB equipment in the MDF. Please call us on 1300 997 274. | |
| Green | Your NTU is operating normally. | ||
| Flashing green | Line issue detected. Make sure the phone cable between your NTU and phone socket is plugged in securely. Please call us on 1300 997 274 if the issue persists. | ||
| WARNING | Off | Your NTU is operating normally. | |
| Flashing green | Overload detected. Unplug the power cord from the NTU and then plug it back in. Please call us on 1300 997 274 if the issue persists. | ||
Power/DIAG NTU Status lights
| Light | State | Meaning | |
| POWER | Off | No power. | |
| Green | Your NTU has power. | ||
| Flashing | Your NTU may be malfunctioning. Please call us on 1300 997 274. | ||
| DIAG | Off | Your NTU is operating normally. | |
| Red | Make sure the phone cable between your NTU and phone socket is plugged in securely. If possible, try another 1-metre phone cable. Please call us on 1300 997 274 if this light stays red. | ||