Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
Note: Your…
A factory reset is a last resort to fix a problem with your modem settings, or if you can't remember the modem password. You'll lose all your custom settings including any custom Wi-Fi name and password, so be ready to set up your modem…
Here's some information about the TPG Modems currently available for our range of interent services.
The modem shipped under this offer may change without notice based on stock levels and other factors, but it will always work with your…
Here's how to check your basic Wi-Fi settings on a TPG modem. This will make sure Wi-Fi is turned on, confirm your Wi-Fi name and password, make sure your Wi-Fi name isn't hidden, and make sure any band steering is turned on.
Band…
You can customise your Wi-Fi name and password in your TPG modem settings.
Don't have a TPG modem? Check the manufacturer's website for a guide.
Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.
Note: Your…
Here's what the status lights mean on your VX220-G2V Modem.
We may provide an interim Mobile Broadband solution with a Pocket Wi-Fi® 4 when your nbn connection or fault is delayed by more than 3 days.
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These guides will help you set up older TPG modems.
Don't have a TPG modem? Check out Non-TPG Modem Setup Guides.
Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.