Restart the handset by disconnecting its power and Ethernet cables for 10 seconds, then reconnect.
Ensure that your internet connection is not dropping out at the same time as your calls. Select your broadband service from the TPG…
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Here's what you need to know about Wi-Fi Calling, a feature that lets you make calls over Wi-Fi with a compatible phone.
This feature has been progressively rolled out to boost your indor mobile coverage.
Select one of the links below to…
Once Speed Dial 8 has been configured, BizPhone customers can pick up their phone and press a single number of the speed dial (2-9) and then press “Send” to connect a call.
Select one of the links below to jump to a query:
Configure…
Please note: If you have customised your BizPhone handset in any way, such as adding contacts to the directory or changing ringtone settings, these will be removed after a factory reset. However, the Global Address Book will not be…
If you want to make use any calls, text or data that isn't included in your TPG mobile plan, you'll need to top up your Prepaid Balance in My Account.
Log in to My Account and hit Top up Prepaid Balance.
Choose the amount to top up…
You can check the data usage for your TPG Mobile service at any time. We'll also let you know when you've hit 50%, 85% and 100% of your monthly mobile data - the same goes for any other monthly plan inclusions, like international minutes…
For more information about setting up your BizPhone Queue, see our video tutorials.
If you have requested a Queue to be added to your BizPhone service, you are able to set up two different audio types:
You can upload your own custom audio to replace the default piano music which is played when you place a call on hold. Audio you upload in this section can also be accessed and used for other BizPhone features.
Log in to Frontier…
When the same issue is affecting multiple handsets, it is unlikely that a single handset is faulty. Please see our BizPhone troubleshooting guides on TPG Support for more information.