If you're having trouble with calls on your TPG Mobile service, these steps will help you identify the issue.
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If you're having trouble with SMS or MMS on your TPG Mobile service, these steps will help you identify the issue.
SMS are the original text messages, while MMS includes multimedia like images and videos.
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You need International Roaming turned on to use your TPG Mobile service outside Australia. Here's everything you need to know.
Need help while overseas? You can call us on +61 2 9007 3023 from any phone.
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If the phone with your TPG Mobile SIM got lost or stolen, we can turn on IMEI Blocking so the phone can't be used on any Australian network, except to call emergency services.
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Here's what you need to know about the features available for your TPG Voice service, a VoIP phone service that works over your nbn connection.
Note: TPG Voice doesn't have a voicemail feature.
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If you can't make calls using your TPG Voice service, these steps will help you identify the issue.
TPG Voice is a VoIP phone service that works over the internet.
Is your phone service still new? We'll send you and email and SMS when…
If your TPG Voice service is having call dropouts, it means your calls will disconnect unexpectedly. These steps will help you identify the issue.
TPG Voice is a VoIP phone service that works over the internet.
Is your internet…
nbn Home Phone is a VoIP phone service that works over the internet.
Note: This product was only available to select nbn FTTP customers as of 23 August 2017. It is no longer sold as of 23 May 2024.
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Here's everything you need to know about the different features available for nbn Home Phone, a VoIP phone service exclusive to nbn FTTP. VoIP phone services work over the internet.
Note: This product was only available to select nbn FTTP…
If you’re plugging in a telephony device into a socket without a modem, skip steps 1 and 2.
Take one end of a phone cable and plug it into your modem’s ADSL socket.