Internet

Troubleshoot slow 5G Home Broadband

If your 5G Home Broadband service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on our Network Status page.If there is planned…

Connect to Wi-Fi

Choose your device's operating system to connect to Wi-Fi. Select one of the links below to jump to a query:

VX420-G2V modem status lights

Here's what the status lights mean on your VX420-G2V modem.

VX220-G2V Modem status lights

Here's what the status lights mean on your VX220-G2V Modem.

How to set up D-Link DIR-1750 for nbn FTTP

You'll need to plug in your D-Link DIR-1750 AC1750 Gigabit Wi-Fi Router and change some settings to get it working with TPG nbn FTTP. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get…

How to set up D-Link DIR-1750 for nbn FTTC

You'll need to plug in your D-Link DIR-1750 AC1750 Gigabit Wi-Fi Router and change some settings to get it working with TPG nbn FTTC.

How to set up D-Link DIR-1750 for nbn HFC

You'll need to plug in your D-Link DIR-1750 AC1750 Gigabit Wi-Fi Router and change some settings to get it working with TPG nbn HFC. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your…

How to set up D-Link DIR-1960 for nbn FTTP

You'll need to plug in your D-Link DIR-1960 Exo AC1900 Smart Mesh Wi-Fi Router and change some settings to get it working with TPG nbn FTTP. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to…

How to set up D-Link DIR-1960 for nbn FTTC

You'll need to plug in your D-Link DIR-1960 Exo AC1900 Smart Mesh Wi-Fi Router and change some settings to get it working with TPG nbn FTTC.

How to set up D-Link DIR-1960 for nbn HFC

You'll need to plug in your D-Link DIR-1960 Exo AC1900 Smart Mesh Wi-Fi Router and change some settings to get it working with TPG nbn HFC. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to…