5G Home Broadband

Troubleshoot no connection on your 5G Home Broadband

If your 5G Home Broadband service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.

Nokia FastMile 3.2 5G Modem status lights

Here's what the status lights mean on your Nokia FastMile 3.2 5G Modem, which was supplied from April 2024 onwards.