Set up your TPG Fibre

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.

Note: Some homes will have a Network Termination Unit (NTU). If your place has never been connected to TPG Fibre before, an NTU will be delivered with your modem if you need one.

Choose your modem (with or without NTU) to get started:

VX420-G2V Modem

VX420-G2V Modem only
Adtran G.Fast NTU
 VX420-G2V Modem with Gfast NTU
FTTB NTU

VX420-G2V Modem with other NTU
VX220-G2V Modem
 VX220-G2V Modem only
FTTB NTU
 VX220-G2V Modem with NTU
TPLinkVR1600v_mini

TP-Link VR1600v only
FTTB NTU

TP-Link VR1600v with NTU

 

How to plug in your VX420-G2V Modem for TPG Fibre

  1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side before you plug in.
  2. Find your phone wall socket – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the phone wall socket and power outlet.
  3. Use the power cable to connect your modem's Power port to a power outlet.
  4. Use the phone cable to connect your modem’s grey DSL port to your phone wall socket.
  5. Turn on the power outlet and press your modem’s ON/OFF button.
  6. Leave your modem alone for 30 minutes while it runs through its automatic setup.
  7. Check the Internet light on your modem. If it’s green, you’re online and you can start connecting your devices.
     
    No green light? Call us on 1300 997 274 and we can help you out.
    VX420G2V Lights
  8. You'll find the default Wi-Fi name and password on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
    VX420G2V BARCODE
  9. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
  10. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
  11. To use your TPG Voice phone service, just plug a handset into your modem’s green Phone port.
    VX420-G2V Modem Setup -FTTB
  12. You’re now good to go.
     
    If you don’t want to keep your old modem, see if your local council has any eWaste recycling facilities.

 

How to plug in your VX420-G2V Modem for TPG Fibre with a Gfast NTU

Note: The Adtran® Gfast NTU is supplied with our FTTB250 and FTTB Max plans.

  1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side before you plug in.
  2. Find your phone wall socket – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the phone wall socket and power outlet.
  3. Turn off the power outlet and unplug any power cables.
  4. Use the power cables to connect the Power port on your modem and NTU to power outlets.
  5. Use an ethernet cable to connect your modem’s blue WAN port to your NTU's LAN port.
  6. Use a phone cable to connect your NTU's Gfast port to your phone wall socket.
  7. Turn on the power outlet and press your modem’s ON/OFF button.
  8. Leave your modem alone for 30 minutes while it runs through its automatic setup.
  9. Check the Internet light on your modem. If it’s green, you’re online and you can start connecting your devices.
     
    No green light? Call us on 1300 997 274 and we can help you out.
    VX420-G2V Wan Lights
  10. You'll find the default Wi-Fi name and password on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
    VX420G2V BARCODE
  11. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
  12. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
  13. To use your TPG Voice phone service, just plug a handset into your modem’s green Phone port.
    VX420-G2V Modem Setup with G.Fast NTU - FTTB
  14. You’re now good to go.
     
    If you don’t want to keep your old modem, see if your local council has any eWaste recycling facilities.

 

How to plug in your VX420-G2V Modem for TPG Fibre with an NTU

  1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side before you plug in.
  2. Find your phone wall socket – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the phone wall socket and power outlet.
  3. Turn off the power outlet and unplug any power cables.
  4. Use the power cables to connect the Power port on your modem and NTU to power outlets.
  5. Use one phone cable to connect your modem’s grey DSL port to your NTU's LINE port (or MODEM port, if you have an older NTU).
  6. Use the other phone cable to connect your your NTU's LINE + POWER port (or UPLINK port) to your phone wall socket.
  7. Turn on the power outlet and press your modem’s ON/OFF button.
  8. Leave your modem alone for 30 minutes while it runs through its automatic setup.
  9. Check the Internet light on your modem. If it’s green, you’re online and you can start connecting your devices.
     
    No green light? Call us on 1300 997 274 and we can help you out.
    VX420G2V Lights
  10. You'll find the default Wi-Fi name and password on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
    VX420G2V BARCODE
  11. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
  12. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
  13. To use your TPG Voice phone service, just plug a handset into your modem’s green Phone port.
    VX420-G2V Modem Setup with NTU - FTTB
  14. You’re now good to go.
     
    If you don’t want to keep your old modem, see if your local council has any eWaste recycling facilities.

 

How to plug in your VX220-G2V Modem for TPG Fibre

  1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side before you plug in.
  2. Find your phone wall socket – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the phone wall socket and power outlet.
  3. Use the power cable to connect your modem's Power port to a power outlet.
  4. Use the phone cable to connect your modem’s grey DSL port to your phone wall socket.
  5. Turn on the power outlet and press your modem’s ON/OFF button.
  6. Leave your modem alone for 30 minutes while it runs through its automatic setup.
  7. Check the Internet light on your modem. If it’s blue, you’re online and you can start connecting your devices.
     
    No blue light? Call us on 1300 997 274 and we can help you out.
    VX220G2V-LED
  8. You'll find the default Wi-Fi name and password on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
    VX220-G2V Barcode
  9. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
  10. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
  11. To use your TPG Voice phone service, just plug a handset into your modem’s green Phone port.
    Wiring Diagram (TPG FTTB)
  12. You’re now good to go.
     
    If you don’t want to keep your old modem, see if your local council has any eWaste recycling facilities.

 

How you plug in your VX220-G2V Modem for TPG Fibre with an NTU

  1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side before you plug in.
  2. Find your phone wall socket – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the phone wall socket and power outlet.
  3. Use the power cables to connect the Power port on your modem and NTU to power outlets.
  4. Use one phone cable to connect your modem’s grey DSL port to your NTU's LINE port (or MODEM port, if you have an older NTU).
  5. Use the other phone cable to connect your your NTU's LINE + POWER port (or UPLINK port) to your phone wall socket.
  6. Turn on the power outlet and press your modem’s ON/OFF button.
  7. Leave your modem alone for 30 minutes while it runs through its automatic setup.
  8. Check the Internet light on your modem. If it’s blue, you’re online and you can start connecting your devices.
     
    No blue light? Call us on 1300 997 274 and we can help you out.
    VX220G2V-LED
  9. You'll find the default Wi-Fi name and password on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
    VX220-G2V Barcode
  10. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
  11. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
  12. To use your TPG Voice phone service, just plug a handset into your modem’s green Phone port.
    Wiring Diagram (TPG FTTB) + NTU
  13. You’re now good to go.
     
    If you don’t want to keep your old modem, see if your local council has any eWaste recycling facilities.

 

    How to plug in your TP-Link VR1600v for TPG Fibre

    1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side before you plug in.
    2. Find your phone wall socket – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the phone wall socket and power outlet.
    3. Use the power cable to connect your modem's Power port to a power outlet.
    4. Use the phone cable to connect your modem’s grey DSL port to your phone wall socket.
    5. Turn on the power outlet and press your modem’s Power button.
    6. Leave your modem alone for 30 minutes while it runs through its automatic setup.
    7. Check the Internet light on your modem. If it’s green, you’re online and you can start connecting your devices.
       
      No green light? Call us on 1300 997 274 and we can help you out.
      VR1600v Modem Green Internet light
    8. You'll find the default Wi-Fi name (SSID) and password on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
      TP-Link VR1600v barcode sticker example - WiFi details
    9. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
    10. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
    11. To use your TPG Voice phone service, just plug a handset into your modem’s grey Phone 1 port.
      TPLINK VR1600v FTTB - no NTU

    12. You’re now good to go.
       
      If you don’t want to keep your old modem, see if your local council has any eWaste recycling facilities.

     

    How to plug in your TP-Link VR1600v for TPG Fibre with an NTU

    1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side before you plug in.
    2. Find your phone wall socket – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the phone wall socket and power outlet.
    3. Use the power cables to connect the Power port on your modem and NTU to power outlets.
    4. Use one phone cable to connect your modem’s grey DSL port to your NTU's LINE port (or MODEM port, if you have an older NTU).
    5. Use the other phone cable to connect your your NTU's LINE + POWER port (or UPLINK port) to your phone wall socket.
    6. Turn on the power outlet and press your modem’s Power button.
    7. Leave your modem alone for 30 minutes while it runs through its automatic setup.
    8. Check the Internet light on your modem. If it’s green, you’re online and you can start connecting your devices.
       
      No green light? Call us on 1300 997 274 and we can help you out.
      VR1600v Modem Green Internet light

    9. You'll find the default Wi-Fi name (SSID) and password on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
      TP-Link VR1600v barcode sticker example - WiFi details

    10. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
    11. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
    12. To use your TPG Voice phone service, just plug a handset into your modem’s grey Phone 1 port.
      TPLINK VR1600v FTTB - with NTU

    13. You’re now good to go.
       
      If you don’t want to keep your old modem, see if your local council has any eWaste recycling facilities.

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