How to set up TG-789 Broadband Gateway for nbn Wireless

Please follow the steps below to set up your TG-789 Broadband Gateway.

  1. Ensure your nbn® Connection Box is turned on.

  2. Plug an Ethernet cable from the UNI-D 1 port on your NBN Connection Box into the red WAN port on your TG-789.
    Note: If UNI-D 1 doesn't work, try each UNI-D port.

    TG-789 WAN Port
  3. Plug in the power cable and turn your TG-789 on using the Power button.

    TG-789 Power Port+Button
  4. Connect a device to your TG-789 via WiFi or Ethernet cable.

    TG-789 LAN Ports
  5. Go to 10.1.1.1 in your browser.

  6. Log in with your TG-789 username and password. By default, these are printed on the barcode sticker at the bottom of your TG-789.

  7. On the home screen, click Setup Wizard in the top right-hand corner.

  8. Select TPG as the Internet Service Provider.

  9. Select Ethernet as the WAN Interface.

  10. Select PPP over Ethernet as WAN Type.

  11. Depending on your nbn plan, additional settings may be needed.

    For Data Only nbn plans, skip to step 12.
    For Bundled nbn plans (Internet & Phone), change VLAN Enabled to On and set VLAN ID to 2.

  12. Enter your TPG Username and password

  13. Select Next and continue with the Wizard in setting up your WiFi.

  14. Select Finish at the end of the Wizard.

 

Your TG-789 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 1300 997 271 for further assistance.


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