Internet

How to set up NetComm NF18ACV for nbn FTTC

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTC.

How to set up NetComm NF18ACV for nbn HFC

You'll need to plug in your modem and change some settings to get it working with TPG nbn HFC. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before…

How to set up NetComm NF18MESH for nbn FTTP

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTP. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before…

How to set up NetComm NF18MESH for nbn FTTC

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTC.

How to set up NetComm NF18MESH for nbn HFC

You'll need to plug in your modem and change some settings to get it working with TPG nbn HFC. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before…

How to set up NetComm NF18MESH for nbn FTTB/N

You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTB/N.

How to set up Netgear Nighthawk RAX50 for nbn FTTC

You'll need to plug in your Netgear Nighthawk RAX50 and change some settings to get it working with TPG nbn FTTC.

Nokia FastMile 3.2 5G Modem status lights

Here's what the status lights mean on your Nokia FastMile 3.2 5G Modem, which was supplied from April 2024 onwards.

Set up Interim Mobile Broadband

We may provide an interim Mobile Broadband solution with a Pocket Wi-Fi® 4 when your nbn connection or fault is delayed by more than 3 days. Select one of the links below to jump to a query:

Where to find your nbn® AVC ID

From 18 April 2025, if you want to transfer your nbn service to another provider, you’ll need your nbn AVC ID. An nbn AVC ID is a unique 15-character ID number that identifies your nbn service, e.g. “AVC123456789000”. nbn AVC IDs are…