Set up Interim Mobile Broadband

We may provide an interim Mobile Broadband solution with a Pocket Wi-Fi® 5 when your nbn connection or fault is delayed by more than 3 days.

 

Set up your Pocket Wi-Fi® 5

For more details, you can download the Pocket Wi-Fi® 5 Quick Start Guide.

  1. Remove the back cover and insert the Nano SIM.
    Pocket Wi-Fi 5 remove back cover using notched corner. While battery is removed, lift the SIM flap and insert SIM into the SIM slot
  2. Insert the provided battery and replace the back cover.
    Pocket Wi-FI 5 insert supplied battery then replace back cover and press down
  3. You can charge the Pocket Wi-Fi® by connecting the power cable to a computer’s USB port, or to your own 5V/1A USB power adapter.
    Pocket Wi-FI 5 charge port located at the base, shown plugged into USB power adapter and USB port of a laptop

  4. To turn on the Pocket Wi-Fi®, press and hold the Power button until the screen lights up.

  5. Press the Menu button until the Device info option is shown, then press the Power button to select this option. The default Wi-Fi name (SSID) and Password will be shown on-screen—you can use these details to connect devices to the Wi-Fi.

    Pocket Wi-Fi 5 Menu button located on top edge of device and Power button located beneath screen on front face of the device. After selecting Device info through the menu, it will show SSID, Password, and Login Address http://tplinkmifi.net

  6. If you want to change the Wi-Fi name and password, you can download the tpMiFi app from the App Store or Google Play.

 

Troubleshooting offline internet

  1. Press the Power button to bring the Pocket Wi-Fi® out of Power Saving mode, which turns off Wi-Fi when no devices are connected after 10 minutes.
  2. Make sure you’re in an area with mobile coverage. Mobile bars are shown in the top-left corner of the screen.
  3. Restart the Pocket Wi-Fi®.

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