Fix an issue

Troubleshoot dropouts on your nbn® FTTP

If your TPG nbn FTTP service is having dropouts, it means your internet will go offline and come back online intermittently. These steps will help you identify the issue.  

Troubleshoot no connection on your nbn® FTTP

If your TPG nbn FTTP service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.