NBN

Troubleshoot slow nbn® FTTP

If your TPG nbn FTTP service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our Network…

Troubleshoot slow nbn® FTTC

If your TPG nbn FTTC service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our Network…

Troubleshoot slow nbn® FTTB/FTTN

If your TPG nbn FTTB/N service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our…

Troubleshoot slow nbn® HFC

If your TPG nbn HFC service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our Network…

Troubleshoot slow nbn® Wireless

If your TPG nbn Wireless service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our…

Run an nbn® service test in My Account

Got an issue with your nbn service? You can run a service test in My Account once every 30 minutes. Tip: You don't need to use a device that's connected to your nbn service to run the test. You can use your phone or any other device that'…