My internet speed is slow

Troubleshoot slow nbn® FTTP

If your TPG nbn FTTP service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our Network…

Troubleshoot slow nbn® FTTC

If your TPG nbn FTTC service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our Network…

Troubleshoot slow nbn® FTTB/FTTN

If your TPG nbn FTTB/N service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our…

Troubleshoot slow nbn® HFC

If your TPG nbn HFC service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our Network…

Troubleshoot slow nbn® Wireless

If your TPG nbn Wireless service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on nbn®'s Network status and outages page and our…

Troubleshoot slow TPG Fibre

If your TPG Fibre (FTTB) service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on our Network Status page.If there is planned…

Troubleshoot slow Home Wireless Broadband

If your Home Wireless Broadband service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on our Network Status page.If there is planned…

Troubleshoot slow 5G Home Broadband

If your 5G Home Broadband service is running slowly, these steps will help you identify the issue. Your service may just be affected by planned maintenance. You can check your address on our Network Status page.If there is planned…

Run an nbn® service test in My Account

Got an issue with your nbn service? You can run a service test in My Account once every 30 minutes. Tip: You don't need to use a device that's connected to your nbn service to run the test. You can use your phone or any other device that'…

Troubleshoot slow FTTH

If your TPG FTTH service on the Opticomm network is running slowly, these steps will help you identify the issue.