SIM types and replacements
Here's what you need to know about the different types of SIMs available for TPG Mobile, and how to order a replacement SIM.
Select one of the links below to jump to a query:
Lost or stolen phones
If your phone, tablet or other mobile device has been lost or stolen, please call us on 1300 993 019 and we can help you with IMEI Blocking and a replacement SIM.
How to order a replacement SIM
If you have locked or lost your SIM, or you have a new phone that needs a new SIM, you have the following options:
- Physical SIM - Call us on 1300 993 019 to order a new physical SIM for $10 (price includes delivery).
- eSIM - If you have an eSIM compatible device, you can log in to My Account and select eSIM Swap to order a new eSIM. No fees apply. Learn more.
Physical SIM sizes
When a physical SIM is ordered, we supply a triple-cut Standard/Micro/Nano SIM so you can pop out the size you need.
Not sure which SIM size you need? Check the manufacturer's website for your phone's tech specs.
