BizPhone

BizPhone Support Resources

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Running a BizPhone Connection Test

BizPhone orders cannot proceed unless these tests are completed, so it's important to get them done at your earliest convenience.   Running the BizPhone Test Make sure that no other programs or downloads are running while the test is…

BizPhone voice mail setup

BizPhone handsets/users are pre-configured to accept and play back voice mail messages by default. This guide will cover how to listen to voice mail, change your greeting, and forward voice mails to email.   Select one of the links below…

BizPhone Call Forward guide

Call forwarding is available for standard Australian landline or mobile numbers. You cannot forward calls to international, 13/1300/1800 or premium numbers.   Call Forward handset quick codes  

BizPhone Call Transfer guide

The following types of call transfers may be used on a BizPhone Standard, Cordless or Premium handset: Blind Transfer - Transfer a call directly to another party without prior consulting. Semi-Attended Transfer - Transfer a call to…

BizPhone FAQ

How do I modify features like Call Forwarding? We have built a web interface (Frontier Portal) that allows you to access and modify features of your BizPhone service. Some features can also be modified using the handset and special codes.

BizPhone Global Address Book setup

Global Address Book allows up to 500 contacts to be uploaded and accessed by Standard, Premium or Cordless handsets.   Select one of the links below to jump to a query:

BizPhone Call Park Retrieve guide

BizPhone's Call Park feature allows you to: Park a call on any BizPhone handset. Once a call is park, the handset can be hung up without terminating the call. Retrieve a parked call using any BizPhone handset on your system.   Select…

BizPhone Busy Lamp Field setup

This feature is only available on Bizphone Standard and Premium handsets.   Select one of the links below to jump to a query: Busy Lamp Field Features View User Status Transfer to Users Call Barge Setting up Busy Lamp Field  

BizPhone Directory setup

This feature is only available on BizPhone Standard, Premium and Cordless handsets. Select one of the links below to jump to a query: