Basic Wi-Fi settings on a TPG modem

Here's how to check your basic Wi-Fi settings on a TPG modem. This will make sure Wi-Fi is turned on, confirm your Wi-Fi name and password, make sure your Wi-Fi name isn't hidden, and make sure any band steering is turned on.

Band steering is a feature that lets your devices automatically switch between 2.4GHz Wi-Fi and 5GHz Wi-Fi for the best Wi-Fi signal.

Don't have a TPG modem? Check the manufacturer's website for a guide.

Choose your modem:

	Nokia FastMile 3.2 5G Modem Supplied from 10 April 2024
	VX220-G2V Modem
	VX420-G2V Modem
	Smart Modem Gateway (VX420-G2H)
	TP-Link VR1600v
	Sagemcom 5866 5G Modem
	Nokia FastMile 5G Modem

Basic Wi-Fi settings on a Nokia FastMile 3.2 5G Modem

Note: The Enable Single SSID (band steering) feature can't be managed in the Nokia Wi-Fi app.

1. Open your web browser and go to: https://192.168.1.1.
2. Log in with your default username "admin" and the default password is on your modem's barcode sticker. If you have custom login details, use those instead.
   
3. Hit Network.
4. Select Wi-Fi Networks, then 2.4GHz.
5. Make sure that Enable Wi-Fi 2.4GHz is ON.
6. Make sure that Enable Single SSID and is ON.
   Important: If Enable Single SSID is ON, the Wi-Fi names (SSID Name) and passwords (Wi-Fi Key) must match for both 2.4GHz and 5GHz Wi-Fi – this lets devices automatically switch between networks for the best Wi-Fi signal.
7. If you made any changes, hit Save Changes.
   
8. Next, the same checks need to be made for the 5GHz Wi-Fi network. Select Wi-Fi Networks, then 5GHz.
9. Make sure that Enable Wi-Fi 5GHz is ON.
10. Make sure that Enable Single SSID and is ON.
11. If you made any changes, hit Save Changes.
    

Basic Wi-Fi settings on a VX220-G2V Modem

1. Open your web browser and go to: https://192.168.1.1

2. Log in with the default password found on your modem's barcode sticker. If you have a custom password, use that instead.
    
   

3. Select Wireless.

4. By default, Band Steering will be turned ON, and you'll see settings which that apply to both 2.4GHz and 5GHz Wi-Fi networks.
   
   Note: If Band Steering is turned OFF, you will see separate 2.4GHz and 5GHz settings, and your devices will not automatically switch between networks for the best Wi-Fi signal.

5. Make sure that Wireless Network - Enable is ticked.

6. Make sure that Hide SSID is NOT ticked.
   If the SSID is hidden, then your Wi-Fi name(s) won't show up when you try to connect devices. 

7. On this page, you'll also find the Wi-Fi Name (Network Name SSID) and Password.

8. If you made any changes, hit Save.

   

Basic Wi-Fi settings on a VX420-G2V Modem

1. Open your web browser and go to: https://192.168.1.1

2. Log in with the default password “admin”. If you have a custom password, use that instead.

3. Select Wireless.

4. By default, Band Steering will be turned ON, and you'll see settings which that apply to both 2.4GHz and 5GHz Wi-Fi networks.
   
   Note: If Band Steering is turned OFF, you will see separate 2.4GHz and 5GHz settings, and your devices will not automatically switch between networks for the best Wi-Fi signal.

5. Make sure that Wireless Network - Enable is ticked.

6. Make sure that Hide SSID is NOT ticked.
   If the SSID is hidden, then your Wi-Fi name(s) won't show up when you try to connect devices. 

7. On this page, you'll also find the Wi-Fi Name (Network Name SSID) and Password.

8. If you made any changes, hit Save.

   

Basic Wi-Fi settings on a Smart Modem Gateway (VX420-G2H)

1. Open your web browser and go to: https://192.168.1.1

2. Log in with the default password “admin”. If you have a custom password, use that instead.

3. Select Wireless.

4. By default, Band Steering will be turned ON, and you'll see settings which that apply to both 2.4GHz and 5GHz Wi-Fi networks.
   
   Note: If Band Steering is turned OFF, you will see separate 2.4GHz and 5GHz settings, and your devices will not automatically switch between networks for the best Wi-Fi signal.

5. Make sure that Wireless Network - Enable is ticked.

6. Make sure that Hide SSID is NOT ticked.
   If the SSID is hidden, then your Wi-Fi name(s) won't show up when you try to connect devices.

7. On this page, you'll also find the Wi-Fi Name (Network Name SSID) and Password.

8. If you made any changes, hit Save.

   

Basic Wi-Fi settings on a TP-Link VR1600v Modem

1. Open your web browser and go to: https://192.168.1.1

2. Log in with the default username "admin" and default password “admin”. If you have custom login details, use those instead.

3. Select Advanced, then Wireless > Wireless Settings.
4. By default, you'll see the settings for the 2.4GHz Wi-Fi network. You can switch between 2.4GHz and 5GHz settings using the tabs in the upper right corner.  
    
   

5. Make sure that Enable Wireless Radio is ticked for both 2.4GHz and 5GHz Wi-Fi.

   

6.  Make sure that Hide SSID is NOT ticked for either 2.4GHz or 5GHz Wi-Fi. 
   If the SSID is hidden, then your Wi-Fi names won't show up when you try to connect devices. 

7. On these pages, you'll also find the Wi-Fi name (Network Name SSID) and Password.

8. If you made any changes, hit Save.

   

Basic Wi-Fi settings on a Sagemcom 5866

1. Open your web browser and go to: https://192.168.1.1

2. Log in with the default username “admin” and the default password on your modem's barcode sticker. If you have custom login details, use those instead.

   

3. Select the cog icon on the Wi-Fi 2.4GHz or 5GHz panel.

   

4. Make sure that Enable Wireless is set to ON for both 2.4GHz and 5GHz Wi-Fi networks.

5. Make sure that Visible is ticked for both 2.4GHz and 5GHz Wi-Fi networks.
   If this box is not ticked, then your Wi-Fi names won't show up when you try to connect devices. 

6. On this page, you'll also find the Wi-Fi names (SSID) and Passwords.

7. If you made any changes, hit Apply.

   

Basic Wi-Fi settings on a Nokia FastMile 5G Modem

1. Open your web browser and go to: https://192.168.1.254

2. Log in with the default username “userAdmin” and the default password on your modem's barcode sticker. If you have custom login details, use those instead.

   

3. Hit Network, then Wireless (2.4GHz).

4. Make sure that Enable is ticked.

5. Make sure that Enable SSID and SSID Broadcast are both set to Enable.
   If SSID Broadcast is disabled, then your Wi-Fi names won't show up when you try to connect devices. 

   

6. If you made any changes, hit Save.

7. Next, the same checks need to be made for the 5GHz Wi-Fi network. Select Wireless (5GHz).

8. Make sure that Enable is ticked.

9. Make sure that Enable SSID and SSID Broadcast are both set to Enable.

10. On these pages, you'll also find the Wi-Fi names (SSID Name) and Passwords (WPA Key).
    Important: Make sure the names and passwords match for both 2.4GHz and 5GHz – this lets devices automatically switch between networks for the best Wi-Fi signal.

11. If you made any changes, hit Save.