BYO modem requirements for standard nbn® plans
Whether you’re re-using a modem from your previous nbn® provider or you bought one from your local computer store, most nbn modems will work with TPG nbn. However, there are a few exceptions that we'll explain here.
Select one of the links below to jump to a query:
- High speed nbn® modem requirements
- Basic BYO nbn® modem requirements
- Modems from previous nbn® providers
- Modems purchased independently
- Modems previously supplied by TPG
High speed nbn® modem requirements
This advice is for standard nbn plans. If you have a high-speed nbn Superfast or Ultrafast plan, see High speed nbn modem requirements.
Basic BYO nbn® modem requirements
To work on TPG nbn, your modem must:
- Be nbn-ready and able to support your nbn plan speed;
- Support PPPoE connections;
- (For nbn FTTB/FTTN only) Support VDSL2 connections and SOS/ROC;
- (For all other types of nbn) Support connections by Ethernet WAN.
Important: If you got TPG nbn with a TPG modem, and then replaced it with a BYO modem, your BYO modem must support VLAN tagging.
Modems from previous nbn® providers
| Previous nbn® provider | Compatible with TPG nbn®? |
|---|---|
| Telstra | ✅ Compatible |
| Optus | ❌ Not compatible |
| Dodo | ✅ Compatible |
| Belong | ✅ Compatible |
| TPG | ✅ Compatible |
| Vodafone | ✅ Compatible |
Modems purchased independently
Most nbn-ready modems bought within the past few years will work. Less modems work on nbn FTTB/FTTN because it needs modems to support VDSL2 connections and SOS/ROC.
You can find the make and model of your modem on its barcode sticker.
| Manufacturer | Modem | nbn® FTTB/FTTN | All other nbn® types |
|---|---|---|---|
| Amazon | Eero 6 | ❌ Not compatible | ✅ Compatible* |
| Amazon | Eero Pro 6 | ❌ Not compatible | ✅ Compatible* |
| ASUS | AC1200 | ✅ Compatible | ✅ Compatible |
| ASUS | AC1500 | ❌ Not compatible | ✅ Compatible |
| ASUS | DSL-AC68U | ✅ Compatible | ✅ Compatible |
| ASUS | RT-AC68U | ❌ Not compatible | ✅ Compatible |
| AVM | Fritz!Box 7390 | ✅ Compatible | ✅ Compatible |
| AVM | Fritz!Box 7490 | ✅ Compatible | ✅ Compatible |
| D-Link | DSL-4320L | ✅ Compatible | ✅ Compatible |
| D-Link | AC1750 | ❌ Not compatible | ✅ Compatible |
| D-Link | DSL-3900 | ✅ Compatible | ✅ Compatible |
| D-Link | COVR-1100 | ❌ Not compatible | ✅ Compatible |
| D-Link | COVR-1102 | ❌ Not compatible | ✅ Compatible |
| D-Link | DSL-G255 | ✅ Compatible | ✅ Compatible |
| D-Link | Exo AC1900 | ❌ Not compatible | ✅ Compatible |
| D-Link | DSL-2878 | ✅ Compatible | ✅ Compatible |
| D-Link | AC1200 | ❌ Not compatible | ✅ Compatible |
| D-Link | N300 | ❌ Not compatible | ✅ Compatible |
| Netcomm | NF4V | ✅ Compatible | ✅ Compatible |
| Netcomm | NB16WV-02 | ❌ Not compatible | ✅ Compatible |
| Netgear | D6400 | ❌ Not compatible | ✅ Compatible |
| Netgear | Orbi RBK50 | ❌ Not compatible | ✅ Compatible |
| Netgear | Nighthawk D7000 | ✅ Compatible | ✅ Compatible |
| Netgear | Nighthawk D7800 | ✅ Compatible | ✅ Compatible |
| Netgear | Nighthawk RAX80 | ❌ Not compatible | ✅ Compatible |
| Netgear | Nighthawk RAX120 | ❌ Not compatible | ✅ Compatible |
| Netgear | DM200 | ✅ Compatible | ❌ Not compatible |
| Netgear | R6020 | ❌ Not compatible | ✅ Compatible |
| Netgear | R6120 | ❌ Not compatible | ✅ Compatible |
| Technicolor | TG-789 Broadband Gateway | ✅ Compatible | ✅ Compatible |
| TP-Link | AX6000 | ❌ Not compatible | ✅ Compatible |
| TP-Link | Archer AX10 | ❌ Not compatible | ✅ Compatible |
| TP-Link | Archer C9 | ❌ Not compatible | ✅ Compatible |
| TP-Link | C4000 | ❌ Not compatible | ✅ Compatible |
| TP-Link | Archer VR900 | ✅ Compatible | ✅ Compatible |
| TP-Link | Deco | ❌ Not compatible | ✅ Compatible |
| TP-Link | Archer VR400 | ✅ Compatible | ✅ Compatible |
*Amazon Eero 6/Eero 6 Pro requires minimum software version eeroOS v6.6.1 and eero App version 6.13.0.
Modems previously supplied by TPG
All current TPG modems are compatible with our nbn services. However, older modems are not compatible or are no longer compatible due to new requirements.
These older modems are still compatible with some types of nbn:
| Modem | nbn® FTTP | All other nbn® types |
|---|---|---|
| Huawei HG659 | ❌ Not compatible | ✅ Compatible |
| Huawei HG658 | ❌ Not compatible | ✅ Compatible |
| Netcomm NF12 | ✅ Compatible | ❌ Not compatible |
| Netcomm NF7 | ✅ Compatible | ❌ Not compatible |
| TP-Link C1200 | ✅ Compatible | ❌ Not compatible |
| TP-Link VX220-G2V | ✅ Compatible | ✅ Compatible |