nbn® Wireless Connection Box Status Lights
Checking the status lights on your nbn Connection Box (NCB) for nbn Wireless can be useful for troubleshooting.
nbn Wireless Connection Box Status lights
| Light | State | Meaning | |
| POWER | Off | No power. | |
| Red | Your NCB is using backup battery power (if you have one) and power is low. | ||
| Green | Your NCB has power. | ||
| Flashing Green | Your NCB is using backup battery power (if you have one). | ||
| STATUS | Off | No power or an unexpected state. | |
| Red | System fault detected. Please call us on 1300 997 271 as we'll need to lodge a ticket with nbn®. | ||
| Flashing Amber | Your NCB is booting up. | ||
| Green | Your NCB is in test mode. | ||
| Flashing Green | Your NCB is operating normally. | ||
| OUTDOOR UNIT (ODU) | Off | No power or an unexpected state. | |
| Red | Your NCB is is offline. | ||
| Flashing Red | Error detected. Please call us on 1300 997 271 as we'll need to lodge a ticket with nbn®. | ||
| Green | Your NCB is online. This light flashes during data transfer. | ||
| SIGNAL STRENGTH | Off | Your NCB is offline. | |
| Red | Weak signal. | ||
| Amber | Medium signal. | ||
| Green | Strong signal. | ||