If your Wi-Fi's running slow, these steps will help you identify the issue.
Stand next to your modem and run a speed test.Wi-Fi usually has a range of 30 metres indoors, but this can be reduced by walls and other obstacles between…
Here’s how you can set up a compatible bring-your-own (BYO) modem for TPG nbn HFC.
Your nbn Phone service and included calls are not available if you use a BYO modem.
Select one of the links below to jump to a query:
Modem…
Here’s how you can set up a compatible bring-your-own (BYO) modem for TPG nbn FTTC.
Your nbn Phone service and included calls are not available if you use a BYO modem.
Select one of the links below to jump to a query:
Modem…
Here’s how you can set up a compatible bring-your-own (BYO) modem for TPG nbn FTTP.
Your nbn Phone service and included calls are not available if you use a BYO modem.
Select one of the links below to jump to a query:
Modem…
Your choice of modem and how you set it up in your home could stop you from getting the maximum speed of your internet plan.
Whether you’re re-using a modem from your previous nbn® provider or you bought one from your local computer…
Here’s how you can set up a compatible bring-your-own (BYO) modem for TPG nbn FTTB/N.
Your nbn Phone service and included calls are not available if you use a BYO modem.
Select one of the links below to jump to a query:
Modem…
A technician will need to visit your place if they need to install equipment, connect wiring, or investigate a fault for your internet service. Here's everything you need to know about installation appointments.
All appointments have a 4-…
Different types of nbn are available in different areas. Here's what you need to know about each one.
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A factory reset is a last resort to fix a problem with your modem settings, or if you can't remember the modem password. You'll lose all your custom settings including any custom Wi-Fi name and password, so be ready to set up your modem…