How to set up TG-789 Broadband Gateway for nbn FTTP
You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTP.
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First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.
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Find your nbn Connection Box (NCB) – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Unplug any old modem from the nbn Connection Box and power outlet.
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Use the power cable to connect the Power port on your modem to a power outlet.
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Use the Ethernet cable to connect your modem's red WAN port to your NCB's UNI-D1 port.
The message from us will tell you if you need to use a different UNI-D port.
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Turn on the power outlet and press your modem's Power button.
- To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
- If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
- Open your web browser and go to: https://10.1.1.1
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Log in with the default username and password found on your modem's barcode sticker. If you have custom login details, use those instead.
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Hit Setup Wizard.
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For Internet Service Provider, select TPG.
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Set WAN Interface to Ethernet.
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For WAN Type, select PPP over Ethernet.
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Enter your TPG username and password.
Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password. -
Hit Next and follow the prompts to set up your WiFi.
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Hit Finish and you're good to go.
Can't get online? Call us on 1300 997 271 and we'll help you.