How to set up TG-789 Broadband Gateway for nbn FTTC
You'll need to plug in your modem and change some settings to get it working with TPG nbn FTTC.
- First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.
- Find your phone wall socket – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the phone wall socket and power outlet.
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Use the power cables to connect the Power ports on your modem and nbn Connection Device (NCD) to power outlets.
If your NCD is missing, please call us on 1300 023 575. -
Use the phone cable to connect your NCD’s grey Phone port to your phone wall socket.
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Use the Ethernet cable to connect your modem's red WAN port to your NCD's yellow Gateway port.
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Turn on both power outlets and press your modem's Power button.
- To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
- If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
- Open your web browser and go to: https://10.1.1.1
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Log in with the default username and password found on your modem's barcode sticker. If you have custom login details, use those instead.
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Hit Setup Wizard.
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For Internet Service Provider, select TPG.
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Set WAN Interface to Ethernet.
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For WAN Type, select PPP over Ethernet.
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Enter your TPG username and password.
Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password. -
Hit Next and follow the prompts to set up your WiFi.
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Hit Finish and you're good to go.
Can't get online? Call us on 1300 997 271 and we'll help you.