How to set the Network Carrier on your phone

If your phone isn't automatically detecting TPG or Vodafone as the network carrier, you can select the network carrier manually.

Don't see a guide for your phone? Please check the manufacturer's website for a guide.

Select one of the links below to jump to a query:

How to set the network carrier on an iPhone

  1. Open the Settings app. 

  2. Select Carrier. 

  3. Turn off the Automatic switch, then wait while your iPhone searches for available networks in the area. 

    iPhon carrier selection 3

  4. Tap Vodafone AU, then exit the Settings app to finish. 

    iPhone carrier selection 4

 

How to set the network carrier on Android OS

Android OS looks different depending on your phone and software version. If these steps don't work for you, please check the manufacturer's website for a guide.

  1. Open the Settings app. 

  2. Tap Network and Internet. 

    Android Settings - Network and Internet

  3. Tap SIMs, then select your TPG SIM.

    Android Settings - SIMs

  4. Scroll down and turn off the Automatically select network switch, then wait while your phone searches for available networks in the area. 

    Android Settings - Automatically select network switch

  5. Tap Vodafone AU, then exit the Settings app to finish. 

    Android Settings - Select network

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