How to set up Netgear Nighthawk RAX80 for nbn HFC
You'll need to plug in your modem and change some settings to get it working with TPG nbn HFC.
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First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.
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Find your phone wall socket and nbn Connection Device (NCD) – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the NCD and power outlet.
If your NCD is missing, please call us on 1300 023 575. -
Use the Ethernet cable to connect your modem’s yellow Internet port to your NCD's UNI-D1 port or 2.5G port.
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Use the power cable to connect your modem's Power port to a power outlet. Press your modem's Power button to turn it on.
- To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
- If you have extra Ethernet cables, you can connect up to 5 devices to your modem’s LAN ports.
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Open your web browser and go to: https://192.168.1.1 or https://www.routerlogin.net
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Log in with the default username "admin" and the default password "password" on your modem's barcode sticker. If you have custom login details, use those instead.
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Hit Internet.
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For Does your Internet connection require a login?, hit Yes.
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Set Encapsulation to PPPoE (PPP over Ethernet).
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Enter your TPG username and password.
Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password. -
Hit Apply.
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If you have a bundled nbn & phone plan: Select Advanced > Advanced Setup > VLAN/Bridge Settings, and tick the box for VLAN/Bridge Setup. Select By VLAN tag group, hit Add and enter a Name, e.g. "TPG". Set VLAN ID to 2 and Priority to 0, then hit Add.
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Hit Apply and you're good to go.
Can't get online? Call us on 1300 997 271 and we'll help you.