How to set up D-Link DIR-1960 for nbn Wireless

You'll need to plug in your D-Link DIR-1960 Exo AC1900 Smart Mesh Wi-Fi Router and change some settings to get it working with TPG nbn Wireless.

  1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.

  2. Find your nbn Connection Box (NCB) – this will be connected to the wall socket for your nbn Wireless antenna. You probably already have a modem plugged in from your last internet service. Unplug any old modem from the NCB and power outlet.

  3. Use the Ethernet cable to connect your modem's yellow Internet port to your NCB's UNI-D1 port.

    D-Link Exo AC1900 Internet Port
  4. Use the power cable to connect your modem's Power port to a power outlet. Press your modem's Power button to turn it on.

    D-Link Exo AC1900 Power Port & Button
  5. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
  6. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s LAN ports.
    D-Link Exo AC1900 LAN Ports
  7. Open your web browser and go to: https://192.168.1.1 or https://dlinkrouter.local

  8. Log in with the default password found on your modem's barcode sticker. If you have a custom password, use that instead.

  9. Select Settings, then Internet.

  10. For My Internet Connection is, select PPPoE.

  11. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password.

  12. If you have a bundled nbn & phone plan: Select Internet Settings > VLAN. Turn on Triple Play and Priority ID. For Internet VLAN ID, enter 2 and for Priority ID, enter 0.

  13. Hit Save and you're good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

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