How to set up ASUS RT-AC68U for nbn HFC

You'll need to plug in your modem and change some settings to get it working with TPG nbn HFC.

  1. First, make sure you’ve got a message from us asking you to plug in your nbn modem. We need to get your connection ready on our side before you plug in.

  2. Find your phone wall socket and nbn Connection Device (NCD) – you probably already have a modem plugged in from your last internet service. Unplug any old modem from the NCD and power outlet.
    If your NCD is missing, please call us on 1300 023 575.

  3. Use the Ethernet cable to connect your modem’s blue WAN port to your NCD's UNI-D1 port or 2.5G port.

    Asus RT-AC68U WAN Port

  4. Use the power cable to connect the Power port on your modem to a power outlet. Press your modem's Power button to turn it on.

    Asus RT-AC68U Power Port
  5. To connect devices to the WiFi, you'll find the default WiFi name and password on your modem's barcode sticker.
  6. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
    Asus RT-AC68U LAN Ports

  7. Open your web browser and go to: https://192.168.1.1 or https://www.router.asus.com

  8. Log in with the default username "admin" and default password "admin" on your modem's barcode sticker. If you have custom login details, use those instead.

  9. Select Advanced Settings > WAN.

  10. Hit the Internet Connection tab.

  11. Set WAN Connection Type to PPPoE.

  12. Enter your TPG username and password.
    Your TPG username can be found in emails from us about your TPG order. If you've forgotten your password, reset your password.

  13. If you have a bundled nbn & phone plan: Go to Advanced Settings > LAN > IPTV. Set ISP Profile to Manual. Set the Internet VID to 2 and PRI to 0.

  14. Depending on your nbn plan, additional settings may be needed.

    For Data Only nbn plans, skip to step 12.
    For Bundled nbn HFC plans (Internet & Phone), go to Advanced Settings > LAN > IPTV. Set the ISP Profile to Manual, then set the Internet VID to 2 and PRI to 0. Hit Apply.

  15. Hit Reboot and wait for your modem to reboot. You're now good to go.
    Can't get online? Call us on 1300 997 271 and we'll help you.

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