Payments and Invoices

How to pay an invoice in My Account

You can make a payment at any time in My Account. Note: If you need to change your payment details first, check out Update payment details in My Account.

Update payment details in My Account

It’s easy to update your payment details in My Account. Your payment details will be used to auto-pay your TPG invoice each month. Please note: If you have an overdue invoice, saving new payment details will trigger an automatic payment,…

How TPG services are billed

Here's what you need to know about TPG billing. Select one of the links below to jump to a query:

Financial Hardship Policy

At TPG, we understand that life can take unexpected turns. If you're facing financial hardship, we're here to help. It is free to make an application or enter any financial hardship arrangement. Our customers have the right apply for…

Viewing your Invoices in My Account

You can get your invoices at any time from My Account. This includes all previous invoices if you need them for tax purposes. Never used My Account before? Check out An Introduction to My Account.

How to view your TPG Invoice in My Account

You can get your invoices at any time from My Account. This includes all previous invoices if you need them for tax purposes. Never used My Account before? Check out An Introduction to My Account.

How to make a payment in My Account

You can make a payment at ay time in My Account. If you don't have an outstanding invoice, then any amount you pay will become a credit on your TPG account to be used on future invoices. Never used My Account before? Check out An…

Update your payment details in My Account

It’s easy to update your payment details in My Account. Your payment details will be used to auto-pay your TPG invoice each month. Never used My Account before? Check out An Introduction to My Account. Please note: If you have an overdue…

How TPG services are billed

Here's what you need to know about TPG billing. Select one of the links below to jump to a query:

Consequences of Restriction, Suspension or Disconnection

This article provides information about the consequences if we, TPG Internet, exercise our right to restrict, suspend or disconnect one or more of your services for credit or debt management reasons. We will make several attempts to…