TPG Broadband Settings
If your BYO modem is still offline after you've plugged it in, you may need to update some settings. All other settings should be left as default.
Not sure how to update your modem's settings? We've got some nbn setup guides for popular modems here. If your modem isn't listed, please check the manufacturer's website for a guide.
Select one of the links below to jump to a query:
- nbn® FTTP
- nbn® FTTB/FTTN
- nbn® FTTC, HFC or Wireless
- TPG FTTB
- Home Wireless Broadband & 5G Home Broadband
nbn® FTTP
| Internet Service Provider (ISP): | Other |
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: | PPPoE |
| Username: | Enter your TPG username e.g. username@tpg.com.au |
| Password: | Enter your password (Forgot your password?) |
| DNS: | 203.12.160.35 or 203.12.160.36 |
nbn® FTTB/FTTN
Important: Your modem must support VDSL2.
| Internet Service Provider (ISP): | Other |
| DSL Standard/Mode/Modulation: | VDSL2 |
| Connection Type/Mode/WAN Type: | PPPoE |
| VDSL Profile: | 17a Multi Mode |
| VDSL Connection Type: | PTM |
| VLAN: | BYO Modem or unbundled service: OFF or Disabled Bundled nbn and Phone service: ON or Enabled (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN ID: | BYO Modem or unbundled service: N/A Bundled nbn and Phone service: 2 |
| VLAN 802.1p/VLAN Priority: | BYO Modem or unbundled service: N/A Bundled nbn and Phone service: 0 (or set VLAN Priority to Disable) |
| Username: | Enter your TPG username e.g. username@tpg.com.au |
| Password: | Enter your password (Forgot your password?) |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS: | 203.12.160.35 or 203.12.160.36 |
| SOS (Save Our Showtime): | Supported* |
| ROC (Robust Overhead Channel): | Supported* |
*If your modem doesn't currently support SOS-ROC, please check the manufacturer's website to see if a firmware upgrade to support SOS-ROC is available. You'll find the make and manufacturer of your modem on its barcode sticker.
nbn® FTTC, HFC or Wireless
| Internet Service Provider (ISP): | Other |
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: | PPPoE |
| VLAN: | BYO Modem or unbundled service: OFF or Disabled Bundled nbn and Phone service: ON or Enabled (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN/802.1q Tagging: | BYO Modem or unbundled service: OFF or Disabled Bundled nbn and Phone service: ON or Enabled |
| VLAN ID: | BYO Modem or unbundled service: N/A Bundled nbn and Phone service: 2 |
| VLAN 802.1p/VLAN Priority: | BYO Modem or unbundled service: N/A Bundled nbn and Phone service: 0 (or set VLAN Priority to Disable) |
| Username: | Enter your TPG username e.g. username@tpg.com.au |
| Password: | Enter your password (Forgot your password?) |
| DNS: | 203.12.160.35 or 203.12.160.36 |
TPG FTTB
BYO modems aren't supported with TPG Fibre. You'll need to use your TPG modem.
Home Wireless Broadband & 5G Home Broadband
You can't use a BYO modem with a Home Wireless Broadband or 5G Home Broadband service, and the SIM won't work in other modems. You'll need to use your TPG modem.