Resetting TCP/IP to Default

A TCP/IP reset can fix some browsing issues, particularly if your modem's default gateway address is starting with “169.254”.

Select one of the links below to jump to a query:

TCP/IP Reset in Windows

  1. Hit Search and type "cmd" into the search bar. 

    Windows 10 TCP/IP reset 1
  2. Right-click on the Command Prompt app and select Run as administrator.
    You may need to enter an administrator password before you can continue. 

    Windows 10 TCP/IP reset 2
  3. Type “netsh int ip reset” and then hit Enter on your keyboard.

    Windows 10 TCP/IP reset 3
  4. Restart your computer to finish.

 

TCP/IP Reset in macOS

  1. Hit the Apple icon in the top right-hand corner and select System Preferences.

  2. Select Network.

  3. Select your connected network (Ethernet or Wi-Fi) and then hit Advanced

    Mac TCP/IP reset 1
  4. Select the TCP/IP tab and then hit Renew DHCP Lease

    Mac TCP/IP reset 2
  5. Click OK to finish.


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