How to link your accounts
If you have multiple TPG accounts, you can link them together and manage them using the same login. Accounts are linked automatically if you order more TPG services using your existing TPG username.
Select one of the links below to jump to a query:
- How to link or unlink your TPG accounts
- How services are invoiced for linked TPG accounts
- How to manage linked TPG accounts
How to link or unlink your TPG accounts
To link or unlink your TPG accounts, please call us on 13 14 23.
Important:
- Only an authorised contact can link an account. The account holder for both account must be the same person - their name and date of birth must match.
- If you unlink your accounts, you may lose any bundling offers, invoices will no longer be consolidated, and you'll be required to log into each individual account to manage your services.
How services are invoiced for linked TPG accounts
Your payment details and invoices will be combined for linked accounts, except prepaid services which will continue to be invoiced separately.
Important:
- You're responsible for paying for each service on your linked TPG accounts. It's a good idea to check your payment details in My Account after linking accounts.
- The first time services are combined on the same invoice, you may see adjustments like partial monthly fees to align the services to the same billing period.
How to manage linked TPG accounts
Hit Linked Accounts: in My Account to see your linked accounts:
You can switch between different services on linked accounts using the Select a service to manage drop-down:
