Transfer ownership of your TPG account

You can transfer ownership of your TPG account to another person if they agree to become the account holder and be responsbile for paying for the TPG account, including any outstanding charges from the before the date they took ownership.

You and the new account owner are are responsible for settling any amounts you owe each other between yourselves. We won't mediate in any way; we will only send invoices to the new account holder. If you're not comfortable with this, then we recommend that you do not transfer ownership and the other person can order a new service.

1. Download and complete our Change of Ownership form.
   
   Note: If you have TPG Mobile, please write your TPG mobile number in the space below the "Change of Ownership Form" title.
   
   Don't have TPG ADSL internet? Skip section B of the form.

2. Attach one form of valid ID for the current account holder and the new account holder, such as a photo of an Australian driver's license or passport.

3. Email the completed form and attachements to adsl_admin@tpg.com.au (for internet services) or mobilesupport@tpg.com.au (for mobile services).

4. We'll let you and the new account holder know when the change of ownership is complete. Once it is, you will no longer have access to your old TPG account, including any call records or previous invoice.
   
   If you need previous TPG invoices for tax purposes, please let us know so we can provide them before the change of ownership is complete.