Password Policy
Your TPG password is used to log into My Account, and it needs to meet these guidelines:
- 8 to 15 characters long
- Have a lowercase letter
- Have an uppercase letter
- Contain a number (0-9)
- Cannot be based on your username
- Cannot contain spaces
Your TPG password can use letters, numbers, and any of these characters: ` ~ ! @ # $ % ^ & * ( ) _ + - = { [ } ] \ | ; , . / : < > ?
Security tips
- Don’t use the same passwords across multiple accounts, especially not bank accounts.
- Avoid passwords that would be easy for anyone to guess, such as your name or business name.
- Never re-use old passwords.
- Have trouble keeping track of passwords? Write them down and keep them somewhere safe.
Forgotten passwords
Check out How to Reset a Forgotten Password.