Change your internet plan in My Account

You can change your internet plan at any time in My Account.

1. Log in to My Account and hit Change Plan.
   
   Never used My Account before? Check out An Introduction to My Account.

   

2. Under "Want to try a new plan?", hit Change Plan. 

   

3. Choose your new plan from the list of available options and then hit Next.

4. You'll see a summary of your plan change. Tick the box to agree to the terms and conditions and then hit Submit.

   

5. We'll send you an email and SMS to confirm when your plan change is done.

   If your plan will renew in less than 7 days, your plan change may be delayed until the following month.