Connect to Wi-Fi

Choose your device's operating system to connect to Wi-Fi.

Select one of the links below to jump to a query:

Connect to Wi-Fi on Windows 11

  1. On your desktop or laptop, click the Network icon in bottom right-hand corner of your screen to bring up the menu.
    Windows 11 network icon
  2. Click the arrow next to the Network icon to bring up the list of available Wi-Fi networks.
    Windows 11 network icon arrow
  3. Find and click your Wi-Fi network name. If you're using the default Wi-Fi settings on your modem's barcode sticker, please note that the Wi-Fi network name may also be called a "SSID".

    Not seeing your Wi-Fi network? Follow our basic Wi-Fi settings guide for TPG modems. If your modem isn't from TPG, you should be able to find help on the manufacturer's website.
  4. If you want to stay connected to the Wi-Fi whenever you're in range, tick the Connect Automatically box. Otherwise, just click Connect.
    Windows 11 WiFi Connect
  5. Enter your Wi-Fi password and click Next to connect to the Wi-Fi. Your computer will remember your password for next time.

 

Connect to Wi-Fi on Windows 10

  1. On your desktop, click the Network icon in bottom right-hand corner of your screen to bring up a list of available connections. 
     
    win10wifiicon
  2. Find and click your Wi-Fi network name. If you're using the default Wi-Fi settings on your modem's barcode sticker, please note that the Wi-Fi network name may also be called a "SSID".

    Not seeing your Wi-Fi network? Follow our basic Wi-Fi settings guide for TPG modems. If your modem isn't from TPG, you should be able to find help on the manufacturer's website.

  3. If you want to stay connected to the Wi-Fi whenever you're in range, tick the Connect Automatically box. Otherwise, just click Connect.

  4. Enter your Wi-Fi password and click OK to connect to the Wi-Fi. Your computer will remember your password for next time.

 

Connect to Wi-Fi on Windows 7

  1. On your desktop or laptop, click the Network icon in bottom right-hand corner of your screen.

    Windows 7 WiFi connection 1
  2. Find and click your Wi-Fi network name. If you're using the default Wi-Fi settings on your modem's barcode sticker, please note that the Wi-Fi network name may also be called a "SSID".
     
    Not seeing your Wi-Fi network? Follow our basic Wi-Fi settings guide for TPG modems. If your modem isn't from TPG, you should be able to find help on the manufacturer's website.

  3. If you want to stay connected to the Wi-Fi whenever you're in range, tick the Connect Automatically box. Otherwise, just click Connect.

    Windows 7 WiFi connection 2
  4. Enter your Wi-Fi password in the Security key box and click OK to connect to the Wi-Fi. Your computer will remember your password for next time.

    Windows 7 WiFi connection 3

 

Connect to Wi-Fi on macOS

  1. Click the Wi-Fi icon in the top right-hand corner of your screen and hit Turn Wi-Fi On

    Mac OS WiFi connection 1
  2. Click the Wi-Fi icon again, then find and click your Wi-Fi network name. If you're using the default Wi-Fi settings on your modem's barcode sticker, please note that the Wi-Fi network name may also be called a "SSID".
     
    Not seeing your Wi-Fi network? Follow our basic Wi-Fi settings guide for TPG modems. If your modem isn't from TPG, you should be able to find help on the manufacturer's website.

    Mac OS WiFi connection 2
  3. Enter your Wi-Fi password and tick Remember this network, then click Join to connect to the Wi-Fi. Your Mac will remember your password for next time.

    Mac OS WiFi connection 3

 

Connect to Wi-Fi on iPhone or iPad

  1. Open the Settings app and tap Wi-Fi.

    iOS Wifi
  2. Find and tap your Wi-Fi network name. If you're using the default Wi-Fi settings on your modem's barcode sticker, please note that the Wi-Fi network name may also be called a "SSID".

    Not seeing your Wi-Fi network? Follow our basic Wi-Fi settings guide for TPG modems. If your modem isn't from TPG, you should be able to find help on the manufacturer's website.

    iOS Wifi SSID
  3. Enter your Wi-Fi password and tap Join to connect to the Wi-Fi. Your phone or tablet will remember your password for next time.

    iOS Wifi Password

 

Connect to Wi-Fi on Android OS

Android OS looks different depending on your software version. If this guide doesn't work for you, please check your phone manufacturer's website for help.

  1. Open the Settings app.

    Android Settings
  2. Tap Wi-Fi or Wireless & Networks and make sure Wi-Fi is turned on.

    Android Wifi
  3. Find and tap your Wi-Fi network name. If you're using the default Wi-Fi settings on your modem's barcode sticker, please note that the Wi-Fi network name may also be called a "SSID".

    Not seeing your Wi-Fi network? Follow our basic Wi-Fi settings guide for TPG modems. If your modem isn't from TPG, you should be able to find help on the manufacturer's website.

  4. Enter your Wi-Fi password and tap the tick icon to connect to the Wi-Fi. Your phone will remember your password for next time.


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