Monthly data and speed shaping
If your internet plan has monthly data instead of unlimited data, your internet speed may be "shaped" if you use all your monthly data.
This information does not apply to TPG Mobile.
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Speed shaping
If your internet plan has monthly data instead of unlimited data, your internet speed may be "shaped" if you use all your monthly data.
A "shaped" service has a slower download and upload speed. You can look up your plan's shaped speed in the Service Decription & Terms.
Shaping is automatically removed at the start of your next billing period when your monthly data resets. You can also choose to:
- Buy a Data Pack (if available) to use more data during that billing period; or
- Upgrade your plan in My Account.
How to check your data usage
You can check your data usage in My Account. Data usage is not available in My Account for unlimited data services.
My Account will also tell you:
- If your plan has anytime data or peak/off-peak data (and when the peak/off-peak periods start and end)
- When your monthly data resets
- If any Data Packs are available
Anytime data vs. Peak/Off-peak data
Anytime data can be used at any time.
Peak/Off-peak data means you have two separate types of monthly data - one that can be used during the peak period, and one that can used during the off-peak period.
Peak/Off-peak data is also shaped separately. If you use all your Peak data, you'll be shaped during the peak perions but not during the off-peak period.
Data usage guide
As a rough guide, 1GB of data usage will let you:
- Receive 1000 emails
- Surf the web for 20 hours
- Watch 5 four-minute YouTube videos
- Download 20 four-minute music tracks
- Download 40 photos.
Your usage may vary. This guide assumes 100KB per email, web browsing at 30MB per hour, YouTube videos at 24MB per video (360p quality), music at 4MB per track, and 2MB per photo.